Refund Policy

  1. All fees are displayed clearly on our website. The fees are inclusive of the exam boards entry fees.
  2. Once the registration form is completed and payment has been received in full, we will make the entry with the relevant exam boards.
  3. Entries cannot be made until payment is received in full. Payment can be made by card payment on our website, or in cash at our exam office. We do not except cheques.
  4. Functional Skills, IGCSEs, GCSEs, AS and A-Levels, withdrawals requested before the exam board entry deadline will be eligible for a refund after a £60 admin fee charge for each subject withdrawal. Any withdrawals after the exam boards entry deadline will not be eligible to receive a refund under any conditions.
  5. Cancellation and Rescheduling for the A Level 12 practical endorsements and GCSE practical activities, we require a notice of 30 days before the practical start date for any cancellation or requests to change the practical dates. Please note that no refunds or date change requests will be accepted once the practical dates have been confirmed.
  6. Subjects that include NEA coursework are not eligible for refunds, as a teacher will have been assigned to facilitate the coursework, marking and authentication.